Job rotation? No thanks!

In I/O, there are a few different models for learning how to perform multiple positions in an organization. Job shadowing, cross-training, job rotation...they serve other purposes. Sometimes, organizations do this to diminish any disruptions due to illness or turnover. Sometimes, organizations do this so that workers in higher-level positions can gain a new perspective on the experiences of rank-and-file employees. For example, I have a friend who works at the corporate headquarters of a fast-food restaurant who works in a store once a year.

However, arguably a non-story from the San Francisco Chronicle describes some angry DoorDash engineers who have NO INTEREST THANK YOU for cross-training ass DoorDash delivery drivers.  

How to use it in class:

1. Anything you say on social media could end up in the newspaper. A good lesson for our students and an opportunity to talk about cyber-vetting. 

2. When implementing job training, you need to have employee buy-in. TC does not buy into this practice, but it sounds like other employees might (see quote below).

3. There is also a throw-away comment about employee assessment and annual review. DoorDash employees are working for "credits."