@kcdanger's original Tweet, and replies, show you how this poor Starbuck's employee had to mask his feelings. Go through the thread in order to see her in-depth, visceral description of what it is to mask one's feelings, especially when your livelihood depends upon it.
In addition to @kcdanger's reaction, users also bring up other nuances of this situation. User @KaiaVictoria chimes in with her own experiences of being up against the clock at Starbuck's, and unrealistic expectations for service.ok interestingly this is a rly good example of emotional labor. yr working at ur dumbass job that you get up at 6am for, tired af, and someone does something they think is cute but actually is almost unbearable/makes ur job harder. what do u do? service workers know: smile, a lot https://t.co/3JJVPbnVKS— DJ BOYFRIEND (@kcdanger) December 14, 2019
